free portfolio web templates

Our Voice Contact Services

We provide a number of contact services many of which result in a voice contact at some point.
On this page we list some of the voice services that we currently offer.

Outbound voice services

If you require a service that isn't listed below please get in touch

Woman making an appointment in her diary

Appointment Setting

Talk with us and find out some of the advanced techniques that we use to achieve outstanding success with previous campaigns. We can link with online diaries so all involved can coordinate activity see who is doing what and when.

You may want to consider our semding an SMS or email campaign to warm up the prospect before the call... when managed correctly this can work really well increasing appointment rates dramatically.

Screen shoing code relating to a database

Database Reactivation

Have your clients or customers gone off of the boil? Do they need reminding about your services or products?

Our team can swiftly call your database (or the part of it that would like us to call) and achieve your goals whatever they maybe.

You’ll be surprised how little this can cost and amazed at the results, increasing the efficiency of future sales and marketing activity. 




Two men shaking on a deal over some paperwork

Sales

Talk with us and find out some of the advanced techniques that we use to sell to your prospects or existing clients. We have everything from advanced sales people to young enthusiastic people who can be your sales force.


We have fantastic expereince in sales which resonates throughout our operation .... we are full of sales ideas and would love to discuss your goals with you and how we can assist you in achieving them. 

Two people participating in an online survey

Customer Surveys

What do your customers really think? Our customer survey team can call them and follow a pre agreed survey and report to you on the results.

We have also found this to be a useful tool to re-engage for GDPR purposes.














A person at a keyboard cleansing data

Data Cleansing

Working through your data ensuring that the data is still current, complete and accurate is the sort of work that our staff specialise in.

By contracting this work to us you can rest assured its done quickly and efficiently leaving your staff to work on more productive and complex matters. 

Again, data cleansing can help you significantly with your GDPR obligations.





Inbound Voice Services

If you require a service that isn't listed below please get in touch

Virtual Receptionist Taking a Call

Virtual reception

Divert your calls to us on demand or permanently and our professional receptionists will answer them giving the impression of a full time
reception desk.

Different scripts can be followed for different
scenarios or individual named people and messages delivered direct to you via email or text message.

The economics of this service make it one of the most popular contact centre services around.

Three old pay phones on a wall

Outsourcing or overflow from your call centre

Whether flowing calls to us when your all of your agents are busy, out of your core hours or on demand our advisors will use our state of
the art software allowing your intricate scripting and business processes to be followed exactly.

We can use your website for reference or to enter data during the call.

Call data can be forwarded on to you immediately or at the end of any given session depending on your requirements.

Back of mans head who is watching television

Advertising Response

Ensure maximum lead capture by employing out team of dedicate advisors as overflow for all of your calls from advertising.

Our advisors will use our state of the art software to capture your enquiries and any other data you require.

Alternatively we can use your website to enter the data from your enquiries or immediately process sales orders.



Woman making a phone call whilst looking at her laptop

Sales Order Lines

Process orders by employing out team of dedicate advisors as overflow for all of your sales calls. Our advisors will use our state of the art software to capture your enquiries and any other data you require.

Alternatively we can use your website to enter the data from your enquiries or indeed process sales orders and payments.

Should you require our advisors can up-sell, cross-sell and/or gain opt-in for future activity.

Two women completing an on-line application

Application Completion

Ideal in the Mortgage and Insurance markets or indeed any sector that requires an online or script based Q&A form to be completed and then submitted to you. 







Female hand placing stamp on envelope

Fulfillment

From both inbound and outbound calls we can use the captured data to produce either mailing labels or mail merge letter and “fulfil” your callers request.

Our fulfilment team aim to get all items “out of the
door” the same working day.



Street Food Scene with owner talking to Clients

Customer Service Lines & Helpdesk

We provide traditional Customer Service but in a modern way. We can link with your CRM, Web portal or simply follow a Q&A document to provide a Customer Service function or Helpdesk.

Talk to us about your requirements ... Just Contact are Your Innovative Contact Centre.

Shop Sign Saying "OPEN"

Out of Hours

Extend your availability to 8am-9pm M-F and 9-5 Weekends by employing any of our services for extended hours and utilise our experienced team.

Your customers will appreciate your effort and you wll doubtless earn more in return.


Address

Just Contact Ltd , COBC,
The Boulevard, Hengrove Park, Bristol. BS14 0DB


Contacts

Email: info@justcontact.co.uk
Phone: +44 (0) 117 992 6767 



Registrations

Just Contact Ltd,
Registered in England
Company Reg. No.: 09633803
ICO Reg. No.: ZA203369
FSA Reg. No.: 773927

Useful Links

Social Lead Generation
Just Contact Business Loans
Jobs at Just Contact

Feedback

Please send us your ideas, bug reports, suggestions!

Any feedback would be appreciated.